Orders shipping via LTL Freight are subject to an $85 flat rate charge for Standard Freight Delivery to the contiguous 48 states. Orders shipping via Small Parcel Ground are subject to the market rate of the shipment as provided by our designated carrier(s) but will not exceed $85 dollars. Shipping rates provided do not cover accessorial services, White Glove Service, Expedited Shipping, delivery to any location not in the contiguous 48 states, or any other fee or service not included in the Standard. If you are unsure please call 01302 300200.įor business customers returns may be subject to a handling/restocking charge not exceeding 25% of the net price of the goods.Our provided shipping rates cover the processing, packing and delivery of your order via standard delivery services to the contiguous 48 states only. We cannot accept return of goods that have been made to your particular specifications or manufactured to order as per below delivery status icons. You must decide before ordering if the goods are suitable for your needs. If the goods suffer damage or neglect whilst in your care a claim may be made. Goods will be inspected before a refund is made. It is your responsibility to take reasonable care of the goods. For furniture items that are suppied in flat pack form, we may not be able to accept return if the item has been assembled. The goods must be returned in a completely resalable condition, in the original packaging, complete with all parts and accessories as supplied. You will be responsible for the cost of returning the goods to us. If you decide that you wish to cancel your order, you must notify us, in writing, within 7 working days of receipt. Once we have received the goods at our premises a replacement will be dispatched to you. Should the goods you receive be faulty or if we have delivered the wrong product you must inform us within 24 hours of receipt (or the next working day), we guarantee to accept return of such goods without charge. In the unlikely event of you not being satisfied with any product, please contact us without delay. We will make contact with you to obtain further payment to cover additional shipping costs, if you do not wish to make the additional payment a full refund will be offered and your order will be cancelled. It is your responsibility to advise of any special delivery requirements at the time of order.įrom time to time our shipping providers make an additional charge for delivery to some areas, for example Northern Ireland and the Scottish Highlands and Islands, in these cases we reserve the right to pass that additional cost on to our customer. Redelivery will usually be attempted on the next working day or arrangements can be made to collect the goods from the delivery depot. Goods are delivered by courier and a signature is required, if the courier is unable to make delivery a card will be left and the goods returned to the depot. Further transfer or installation within the purchasers premises, particularly for large or heavy items, must be arranged prior to delivery and will be charged extra. Goods will be delivered at the point most convenient to our carrier, usually the goods inwards department or reception on the ground floor. The company reserves the right to deliver Goods by installments, each installment being treated as a separate contract. In particular we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. Orders for next day delivery need to be placed by 1:00pm unless otherwise stated.ĭelivery dates are estimates only and the company shall not be liable for any loss or damage resulting from any delay in delivery. Next Day delivery is available on stock items only and, where available, charges for Next Day delivery are calculated at checkout. Standard delivery is free on all orders to Mainland UK above £100 excluding VAT. Delivery charges will be calculated at checkout.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |